Customer Testimonials
Nice dealership, very friendly and helpful staff. Would recommend. Bought a vehicle here and Carson made it a very pleasant, easy experience.
Mixed experience with Wheeler’s. On the positive side, Cal in sales was fantastic to work with and kept communication open and clear. However, after purchasing, our trusted mechanic found mechanical problems with the vehicle. When we raised these concerns, the dealership just pointed fingers at our mechanic instead of taking responsibility. We’ve bought from Wheeler’s before and had a great experience, so this was disappointing. Unlikely we will be returning for future vehicle purchases.
Fantastic. Stopped in parts department was great. Fantastic sevice.
Had a new trailer brake module installed. It looks like it just came from the factory. Everyone was very helpful, and kind. The waiting area is great. Stuff to read, tv to watch, coffee, and other drink choices. A wonderful experience!! I even had to change my appointment. They said no problem and gave me choices of when to get serviced. Thank you Wheelers Team!!!
My buying experience was pleasant and painless. Salespeople were not pushy and didn't try to sell me things I didn't want. I'd buy another vehicle from here.
Fun to do business with. Service is great. Very friendly and helpful answering my questions.
5/5 Stars - This is how easy buying a car should be!
I highly recommend Wheelers Chevrolet of Medford! I called mid-morning on a Saturday hoping to get a financial breakdown of a new 2026 Trax so I could know the numbers beforehand. Carson went the extra mile and broke down two separate price points for me, both with and without the warranty extensions and service plans. Because of him, I knew exactly what it would cost before I ever walked into the dealership.
When I arrived for a test drive on very short notice, they already had the car started and ... Read More Google - Jul 1, 2026
Best customer service i have ever had on any vehicle at any dealerahip!. Just had my Chevy ZR2 oil changed by Wheelers in Medford last week and to call it an oil change is misleading because they checked everything and I had a full read-out of all the things that were checked and the status of the vehicles mechanical systems. Heather was the service manager I worked with and she was courteous, friendly and knowledgeable about the mechanics of my truck. She made sure everything was taken care of properly. It was nice to have someone who actually cares looking ... Read More Google - Jun 30, 2026
They were amazing! 230 on a Friday and they were able to help us get our AC figured out. Their knowledgeable staff also gave me the tools and information to be able to return home (800 miles) and know what to watch for, and be mindful of. We will definitely be stopping back! Thank you to everyone in the service department!
Friendly staff. Informative.
I ended up leaving my key fob at home after stopping there quick to get something before heading to the pharmacy and never shut my car off. Once I got to Walmart I shut my car off and couldn't restart it. I called Wheelers first to see if buying a fob would work, sadly no but they drove over one of their cars for me to run back home(Jump River) to grab my keys. Absolutely amazing! Incredibly kind of them to do and not ask for anything in return. Thanks again!!
Staff is friendly and knowledgeable
Wheelers Chevrolet of Merrill, Medford, or Abbotsford is a GREAT dealership to buy a car.
Needed new battery and it was replaced within minutes by a friendly service man named Butch
Very friendly, professional, and just all around good experience!
They always go above and beyond at the service desk!
Friendly staff!
I appreciate that they pick up and drop off my vehicle as apart of the service they provide.
Above and beyond service as always!!
Had a wonderful experience, everyone there was so friendly and helpful. Love our new vehicle!!
We wanted a no fuss buying experience. By far, the easiest and best experience we've ever had. Absolutely will be returning for our next vehicle.
Going in for regular maintenance or a major repair the guys at your Abbotsford location are super nice and helpful. They not only fix the problem but look ahead to prevent other problems in the future
Very friendly, laid back, helpful and willing to budget with there customers, my husband and I would definitely drive back to get another new ride in the future.
A couple weeks ago I was in Medford. My check engine light was o and another and another message popped up. I stopped at Wheelers. The gal at the desk was wonderful! She said they could scan it in a few minutes. Tyler came out shortly and told me what the problem was. He lined up a loaner for me and I was all set to go. He called me the following morning and my car was ready! They were so nice. Outstanding customer service. Thank you!
Jake and Colleen were who helped us over this weekend. THEY were fantastic to work with, absolutely the best people we have ever had when getting a vehicle. Jake made everything very possible for us that day to make sure we were taking the truck home as we drove over 3 hours to look at the truck! As the original truck we were going to look at was already sold but not updated on the website, we went to look at our other option and fell in love with that one anyways! They were both very friendly and very welcoming. I ... Read More DealerRater - Nov 25, 2025
Heather was very accommodating getting my vehicle in for service Tyler is always welcoming when I bring in my vehicle. Definitely makes my day brighter to see both individuals during my visits.
Unexpectedly bought a brand new Duramax from wheelers! They went above and beyond making sure I was taken care of and things went smoothly! Be back for business again!
Don't waste your time. They act like they can work with you. And run your credit put a hit on it. Which hurts you in the long run. And then come back and say you need someone with a 700 credit score like who even knows anyone with a 700 credit. Score.
Our favorite place to purchase our vehicles for years. This at least our fourth one.
Great staff
Jake and Amy were great and made the purchase of a vehicle great and easy!
Everyone is always very pleasant. Very good service. The Medford team is very thorough. Thank you
Thank you for your very kind and trustworthy service
Jacob & Amy are awesome and made it super easy to buy a car for my mom! Thank You!
Had a bad fuel pump in my car they squeezed me in gave me an estimate and got me back on the road in no time!! Excellent service.
The dealership is very nice and clean and very willing to explain what is wrong and how to fix it and give good estimate on parts and labor
Cal, Carson, and Jake were great to work with. I would highly recommend them to anyone looking for a vehicle!
Everybody was very knowledgeable and friendly!
Great to deal with friendly small town dealership. Jacob took the time and explained all my options
Jacob was a great to work with! He’s honest, quick and very personable. Great priced vehicle and service!
Jacob and Amy took great care of us! Timely, flexible, and made the entire process a breeze. Would recommend them every day!
Jake and Amy were great to work with. Amy explained everything on my new truck in detail and answered all my questions. Very satisfied with my experience with Wheelers. Been doing business with them forever!!
Heather and her service department always treat us very well! Will never forget any where else.
Wheelers is always willing to accommodate my work schedule with appointments
Friendly service
The best I've ever been treated while buying a truck l just love my Silverado
Wheelers of Merrill buying experience of my 2025 ZR2 Colorado was great. Chelsea and Tom were spot on and communicated perfectly with me thru my buying experience! Great place to buy your next vehicle and drive away with a smile! I will be back next year for my 2026! Keep up the great work!
Experience was great, Cal Drost provided excellent service.
Everyone here took great care of my car and even with needing to come back the same day when their fix revealed another issue, they took my car without a second thought and had it hooked up and working on it the same day. The most professional group of people I have worked with in a long time and I will be coming back in the future for my car needs.
I wouldn’t advise anyone to buy anything from these amateurs! They don’t stand behind anything! And when you buy a vehicle from them they push all these extra warranties! What a joke, don’t fall for there scams! I wasn’t aware that engines are supposed to burn oil 1 1/2 quarts in 5000 miles! What a joke! I’m a GM guy all the way but we will never be going back to a Wheelers store especially the Medford one! If you ask me they couldn’t handle a disgruntled customer in any way shape or form!!
Poor customer service.... The sales department is open on Saturday but parts is not... So they will gladly sell it to you but they don't care about supporting it much.
not very frendiy
It was great as usual, car gets picked up during the work day and is ready afterward.
It was not good I went in for a oil change which I thought was ok then I left dealership went and got some lunch to take home and on my way out of town I heard a noice so I went back to dealer and they took it for a drive and determined that a push rod was bent which since I have looked up and most resins that would happen was because of no oil so …. Anyways so they gave me one car to take home but I had to bring it back the next morning because it ... Read More Google - Mar 14, 2022
Very pleasant experience, the staff at Wheelers were incredible! By far the best experience I’ve had at a dealership. Carson went above and beyond to make my purchase of a new vehicle by far the best experience I’ve had.
Well, they were polite & very friendly, however the area in which I was disappointed was with them not following through on the items they told me would be replaced on the vehicle I purchased as it was a trade in to their dealership. These items included the brake rotors and pads. They informed me afterward they changed the calibers since they were no longer releasing & had been dragging the pads on the rotors. Due to this, overheating caused the rotors to warp as well as leave grooves around the rotors. This is a safety issue anytime brakes are ... Read More Google - Mar 16, 2020
Were several errors on our application. Now bank contacted with interest rate error. Then DMV says they didn't send in correct amount for title.
They did not inspect my car after doing work on it, a belt gave way after 5 miles of driving it. Had to go back to have more work done.
I will never go there again. I went for a simple oil change and tire rotation, my appointment was at 9am and I got there at 8:50 and did not leave I till 10:45am! Over a hour and a half for that? Which made me late for work. This was my first time there and will surely be my last. The staff were nice but that’s a rediculous amount of time for an oil change.
I just moved to area. The car I had was not "weather" suitable. Todd helped me pick out a good vehicle that would safely get me too work and also too go back home for visits. Very helpful and very upfront and honest. I will recomend and purchase here again. THANK YOU!!!!
This place will Never get my buisness again.. Told me life time warrenty on my brakes and rotors. Dana Was extremely rude to me when talking with her. My rotors are already warped and they won't fix them. I will never return to this place!
Contacted Eli during my lunch break and informed him I was interested in a 2018 Chevy Cruze that they had on the lot. I told him that I would arrive shortly after work at 2:30. As things usually happen I received a call shortly after talking with Eli asking me to stop and sign some paperwork that took more time than anticipated causing a 45 min delay of my arrival. When I arrived late Eli met me at the door with a firm hand shake and when I explained to him my delay he was very understanding and walked me to the veichle ... Read More DealerRater - May 26, 2018
Staff is so friendly and courteous. They treat you as some one special. They always take time to answer any questions you may have. They even take you out to your car and explain in detail what you are asking about. Never have had any problems with them. I am a first time Chevy buyer and love my Trax.
I went there to get an oil change and to get my fan fixed. They told me it'll take an hour and I'll be out. 3 hours later my car was finally done. Plus my car was still under the warranty and they charged me for the fan that they said they fixed and they didn't. They told me that that is not under the bumper to bumper warranty. To me bumper to bumper means everything is covered regardless. If it's not true and it doesn't cover it change the name. I ended up taking me ... Read More Google - Apr 27, 2018
I am really happy with my choice of dealership, and also salesman - bought a car on a Saturday morning. I didn't feel pressured, and Eli helped me with a car suited for me and is so professional, thank you Eli! Buying a new car is a big purchase for me, and that whole experience in November was a positive for me.
Everone At Wheelers were pleasant and helpful when I was deciding on purchasing my new vehicle I would recomment Eli to anyone looking for vehicle He was a great person to work with.
Eli, is very helpful, explains things carefully. Spends time with you, not in a hurry. Great person. Liked that he set up the phone , Sirius.
I bought my first car at Wheelers, and I love it! Everyone that worked with me was great and gave me good information! Todd and Russ were helpful in many ways! Thanks for the great car!
Bought our Silverado from Wheelers in Medford, WI. Eli was our salesman. Took time with us and found the truck we wanted. Great Customer Service!
Eli was VERY helpful with ALL aspects of buying a different auto. More than expected. Helped change Sirius XM from old to new. Much appreciated
had a wonderful time choosing our 2015 equinox with eli bremer,,would recomment him to anyone asking about my visit and buying a used vehicle..my brother in law asked where i purchased the vehicle..he said they are no 1
This is my second time dealing with Wheelers. I bought a 2015 Cruze from them in 2016 & they made the process very easy & fast. This November my husband & I decided to trade in the Cruze for something a little more family friendly as we are expecting our first baby in December. I’m very happy with how easy & quickly the process was switching from the Cruze to my “new” 2013 Equinox. Plus all the staff at wheelers are very friendly & family based. They truly care about you & not just the sale. I recommend them 100% & will be ... Read More DealerRater - Nov 30, 2017
Very happy that they helped my mum get into a car that affordable. Skyler was awesome and so was Mary Jo. Plus a shout out to Mary Jo's son for cleaning the car..😍😍😍
From the initial conversation to driving out the lot, the experience with everyone at Wheelers was awesome. They explained everything and helped answer all my questions. I will definitely buy from them again in the future.
We would highly recommend Wheelers to our friends and family. We are very satisfied with our vehicles. Most likely buy our vehicles here again. Thank you wheelers.
From start to finish, all the employees were very pleasant and helpful to us, especially Todd. He worked with my husband the first day with giving a quote on our trade-in vehicle, then with both of us at day 1 and day 2 of the actual sale transaction. and setting up the blue tooth, phones, on-star, etc.We are very happy with Wheelers in Medford and are very confident that our future service there will be wonderful. I've been dealing with them for many years and am very satisfied with their service.! Deb
When my vehicle failed to start for me Wheeler's of Medford was very good about letting my bring my vehicle in when I could get it started so it could be looked at.. They were very understanding and let me come in without an appointment. A courtesy ride back to work was very appreciated. They kept in contact with me thought out the process until my car was ready for me to pick up and roll down the road again. It was a good experience to work with Wheeler's of Medford.
I bought my first new (used) car in 10 years and Eli my salesman was awesome! Very knowledgeable and told it straight. I would recommend checking out wheelers if you’re in the market and ask for Eli!
Everyone there is Very friendly and greet you with a smile. I've bought all my vehicles here and they do all the servicing. They are all very accommodating to my work schedule, shuttle me to work when needed and have competive prices. Just all around friendly, nice, and helpful people. Eli Bremer is a fantastic salesman too! He has such a bubbly personality and is informative, genuinely kind, super helpful, and not at all pushy. I always recommend Eli and Wheelers to anyone looking to buy a vehicle or needing local servicing. Great people! 😀
Eli was very welcoming, knowledgeable and fair. I was very satisfied with the entire car-buying experience at Wheelers. It is great to know that the relationship with Wheelers doesn't end once the sale is finalized; Eli is always available and willing to help no matter when or what.